![]() Now in the middle of doing their taxes, you’re hitting them up for another thirty bucks?! This has probably been their habit for years. My theory is that desktop PC customers always pay for their software upfront (often at a physical store like Staples or Costco) and then don’t expect to be asked for any more money down the road. Why the outrage this year and not last year? TurboTax says 80% of people use the online version and only 20% use the desktop download, so you can see why Intuit thought everything would be cool.This time, break out the pitchforks! There are over a thousand 1-star reviews on the Amazon product page and articles from various media outlets including the NY Times and Time. In other words, the 2013 change to the online version was propagated to their desktop download/CD version. ![]()
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